Decision intelligence for customer feedback
Elia turns surveys into conversations, analyzes open responses with intelligent agents, and delivers executive insights in the language your customers speak.
How Elia works
A clear pipeline from raw responses to actions your team can trust.
Capture voice, text, ratings, multiple choice, files, and location in one guided survey flow.
Fast structured stats first, then AI agents cluster open answers and synthesize cross-question patterns.
Get executive summaries, prioritized findings, and recommended actions — in Spanish or English.
AI agents
Not a generic chatbot — specialized agents built for survey decision-making.
Clusters answers into themes with support counts, sentiment, and verbatim evidence from real responses.
Synthesizes patterns across your entire survey into an executive summary and key findings — bilingual ES/EN.
Frequencies, ratings, maps, and session stats appear in seconds — before AI synthesis even starts.
Survey platform
Multi-modal surveys, live dashboards, and geographic context — built in.
Let customers speak naturally. Elia transcribes and structures voice answers alongside text.
Track completions, ratings, open responses, and AI usage from one admin view.
Branching rules, themes, scheduling, and post-completion feedback — without friction.
See how responses vary by location and understand regional patterns on a map.
Product preview
Survey-level AI insights with bilingual results — the same experience inside your stats dashboard.
Executive summary
La encuesta muestra una percepción polarizada del servicio, con oportunidades claras en comunicación proactiva y seguimiento post-venta.
Key findings
Why teams use Elia
Replace gut feeling with AI summaries grounded in real customer responses.
200 open answers sitting unread in a spreadsheet
Executive summary + themed evidence in minutes
Combine transcription with open-question analysis to capture tone and nuance.
Audio files nobody has time to listen to
Transcripts, themes, and quotes ready to share
Cross-question agents surface trends you'd miss reading answers one by one.
One loud comment steers the meeting
Key findings ranked by support across the survey
Listen to many customers at once while keeping insights in your survey language.
More responses = more manual work
More responses = richer, faster intelligence
Create your first survey, run AI insights, and turn customer voice into strategy.
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