QR reputation & recovery
More Google reviews. Fewer public crises.
For multi-location businesses where customers visit in person — restaurants, hotels, clinics, retail, salons, and more.
One QR per location and team member. Happy customers leave a public review in seconds. Everyone else starts a private AI conversation that becomes a recovery ticket for your team.
Live demo — tap it
Downtown · Front desk
How was your experience today?
Stats update as you try both paths.
Loved rate
75%
Improve rate
25%
Tickets created
6
The moment that matters
Google reviews are won on-site — not in your inbox.
Most tools help you respond after the damage. Elia captures customers while the experience is still fresh.
- Happy customers leave without reviewing. Unhappy ones go straight to Google.
- Review cards mostly hear complaints — you miss promoters and chances to recover.
- You cannot fix a location or a team member you cannot measure.
Built for operators
“We needed happy customers on Google and unhappy ones talking to us first — not posting a one-star review.”
What multi-location service teams ask for
Restaurants · Hotels · Clinics · Retail · Salons · Spas · and any business with locations and front-line teams
How it works
Three steps. No complexity.
Paste your Google link, print QR codes, and let Elia split the funnel for you.
- 01
Print QR
One code per location. Optional codes per team member — reception, floor, room, or counter.
See which location and which person get scanned — not one generic link.
- 02
Customer chooses
Loved it sends them to Google. Could be better starts a short AI chat — private, on their phone.
Loved itCould be betterLike your customer just scanned the code.
AI recovery guided by your policies — not a long survey form.
- 03
Your team acts
Tickets with severity, themes, and a daily action plan — before a one-star review goes public.
Loved it
75%
Could improve
25%
Tickets today
6
Wait time at reception
MediumRed-alert triage, manager digest, and optional thank-you gifts on-site.
FAQ
Common questions
We already use review cards or a Google link.
Cards skew negative. Elia splits the funnel: fans to Google, problems to your team in private.
Is this another survey?
No. Two buttons. Happy customers are done in seconds. Unhappy ones get a short AI chat — not twenty questions.
Do you pull our existing Google reviews?
Not yet. Elia helps you earn new reviews and intercept bad experiences before they go public.
Will you email or text our customers?
No blasts. Capture happens on-site when they scan your QR.
Your next five-star review is one QR scan away.
Tell us about your business — we will reach out when your spot opens.
© 2026 GREHUS SAS BIC. All rights reserved.
GREHUS SAS BIC is constituted in Ecuador and operates under the control of the Superintendencia de Compañías, Valores y Seguros. Elia is a product of GREHUS SAS BIC.